Payment Policy – Solid Solutions
At Solid Solutions, we are committed to providing a secure and convenient payment experience for all customers.
Accepted Payment Methods
We accept the following payment options:
Credit & Debit Cards:
Visa, Mastercard, American Express, Discover
Digital Wallets:
PayPal, Shop Pay, Google Pay, Afterpay
Currency
All prices on our website are listed in Australian Dollars (AUD).
If you are purchasing from outside Australia, your bank or payment provider may apply currency conversion fees or international transaction charges.
Payment Terms
- Full payment is required at the time of purchase.
- Orders will only be processed after successful payment confirmation.
- If a payment is declined or fails, the order will not be completed.
Eligibility of Payment Methods
Available payment methods may vary depending on your location, device, or eligibility. Not all payment options may be visible at checkout.
Payment Security
All transactions are processed through secure and encrypted payment gateways to ensure your personal and financial information is protected.
Taxes
Applicable taxes, including GST where required, will be calculated and displayed at checkout.
Refund Processing
If approved, refunds will be processed to your original payment method within 2 business days. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.
Fraud Prevention
We reserve the right to refuse, cancel, or hold any order suspected of fraud or unauthorized activity. Additional verification may be required.
Contact Us
If you have any questions regarding payments, please contact us:
Email: sales@solidsolutions.com.au