Terms & Conditions

ORDER PROCESSING

Orders placed by 9am on a trading day, are generally processed and dispatched that same day, subject to stock availability. A further 2 working days should be allowed for local orders delivery and possibly longer for country and interstate orders. Solid Solutions provides a delivery service using the most effective and economic freight services available. Solid Solutions aims to provide the best service, however it will not be held accountable for delays due to its delivery services or stock availability.

ORDER CHANGES AND CANCELLATIONS

Notification of an order change or cancellation must be made by email to sales@solidsolutions.com.au before the order is shipped out. Please refer to cancellations & returns policy

RISK OF LOSS

Goods are dispatched from Solid Solutions on the understanding that once an order leaves our factory the risk of damage or loss in transit and title for such goods passes to the customer. Solid Solutions is not legally obliged to assist customers with damaged goods issues.

DELIVERY TIME

Delivery times stated on the website or via phone/email are an approximation only and may vary depending on external factors beyond Solid Solution’s control. Delivery time will also be impacted by stock availability. Solid Solutions cannot be held responsible for delays caused by external factors.

Please note that delivery times are calculated from despatch date, not the date when the order was placed/processed. See below:

VIC	2-4 Business days
NSW	2-6 Business days
ACT	4+ Business days
SA	3-6 Business days
TAS	5+ Business days
QLD	3+ Business days
NT	5+ Business days
WA	5+ Business days

*Locations in remote areas may incur longer delivery times than the times listed above.

ATL DELIVERIES

Authority To Leave , you have selected the shipping company that you give your permission to leave in a safe place. Solid Solutions in not responsible for any loss incurred when selection ATL

COPYRIGHT

This site and its contents are subject to copyright. The copyright is owned by the Solid Solutions group, excluding third party content. All content on the Solid Solutions web site may be printed or electronically viewed and copied solely for personal, non commercial use. If any content shall be used for commercial use, contact Solid Solutions with your reasoning to be granted permission.

THIRD PARTY SITES

Third party sites exist under the Solid Solutions group site, therefore the Solid Solutions group is not responsible for the condition of content of those sites as they are not under Solid Solutions control.

PRICES

All Prices on the Solid Solutions website are subject to change without notice. All prices are in Australian $ currency and inclusive of (GST).

LINKING TO OUR SITE TERMS AND CONDITIONS

Solid Solutions welcomes website editors, owners or administrators placing a text or graphics logo link on their site to the Solid Solutions home page.Please do not however;Represent or suggest the impression that Solid Solutions recommends, approves, endorses or is in any way associated with you (or any of your associated bodies corporate or personnel) your website, or any of your goods or services.Ridicule, satirise, mock or defame Solid Solutions, its name or logo or any of Solid Solutions goods or services.Have contained in your website any material that is pornographic, defamatory, obscene, discriminatory, grossly offensive, harassing, malicious, unlawful or otherwise contrary to accepted standards of public decency and good taste as determined in the sole judgment of Solid Solutions.

RETUNS POLICY: You agree to our Returns Policy 

PRIVACY POLICY: You agree to our Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

TERMS OF USE

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

• Sign Up Discount Code Policy
  
  10% First Order sign up discount codes are not valid with any other sale items

 

ABN: 81978276285